LEGAL NOTICE

hisilo Legal Notice

Effective Date: June 16, 2026
Website: hisilo.com
Email: support@hisilo.com

1. Company Information

This website is operated by hisilo. Throughout this website, the terms “we,” “us,” and “our” refer to hisilo.

By accessing, browsing, or using this website, you acknowledge that you have read and agree to comply with this Legal Notice and all applicable terms, policies, laws, and regulations.

2. Intellectual Property Rights

All content displayed on this website, including product designs, photographs, images, text, graphics, logos, brand elements, page layouts, and other creative materials, is owned by hisilo or used with permission from its content partners.

You may not reproduce, copy, modify, publish, distribute, sell, commercially exploit, or otherwise use any website content without prior written authorization from hisilo.

3. Handmade Product Representation

hisilo specializes in handcrafted ceramic mugs, cups, drinkware, and artisan home ceramics.

Because many of our products are individually handcrafted and kiln-fired:

• Slight variations in glaze, color, brushwork, texture, shape, and finish may occur.
• Each piece may differ slightly from the photographs shown on the website.
• Small marks, glaze variations, and kiln-fired effects are natural characteristics of handmade ceramics.
• These differences contribute to the individuality of each piece and are not considered manufacturing defects.

We make reasonable efforts to present product colors and details accurately. However, actual colors may vary depending on lighting, photography, and device display settings.

4. Product Use and Care

Customers are responsible for reviewing and following all product descriptions, care instructions, and safety recommendations provided with the product or displayed on the website.

hisilo is not responsible for damage caused by misuse, improper handling, accidental breakage, unsuitable cleaning methods, sudden temperature changes, or failure to follow product care instructions.

5. Limitation of Liability

To the fullest extent permitted by applicable law, hisilo will not be liable for indirect, incidental, special, or consequential losses resulting from:

• The use of, or inability to use, this website.
• The purchase, use, or misuse of our products.
• Reliance on information published on the website.
• Interruptions, technical errors, or temporary website unavailability.
• Delays or disruptions involving carriers, customs authorities, payment processors, or other third-party providers.

Nothing in this Legal Notice excludes or limits any liability that cannot legally be excluded under applicable consumer protection laws.

6. Website Usage

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or interfere with the website’s operation.

Prohibited activities include, but are not limited to:

• Submitting fraudulent orders or unauthorized payment attempts.
• Attempting to access restricted website systems or customer accounts.
• Scraping, harvesting, or automatically extracting website data.
• Uploading or distributing viruses, malicious software, or harmful code.
• Copying or commercially exploiting website content without permission.
• Using the website in violation of applicable laws or regulations.

We reserve the right to restrict or terminate access to the website when misuse, fraud, or unlawful activity is suspected.

7. Third-Party Services and Links

Our website may use or link to third-party services, including payment processors, shipping carriers, analytics providers, social media platforms, and other external websites.

These third parties operate under their own terms and privacy policies. hisilo is not responsible for their content, availability, security practices, policies, or actions.

The inclusion of a third-party link does not necessarily imply endorsement by hisilo.

8. Accuracy of Information

We make reasonable efforts to ensure that product information, pricing, availability, and website content are accurate and current.

However, typographical errors, inaccuracies, or omissions may occasionally occur. We reserve the right to correct errors, update information, change prices, or cancel affected orders when necessary.

9. Changes to This Legal Notice

We reserve the right to revise or update this Legal Notice at any time. Changes will become effective when the updated version is published on this website.

Your continued use of the website after changes are posted constitutes acceptance of the revised Legal Notice.

10. Contact Information

For legal questions or concerns regarding this website, please contact:

hisilo
Website: hisilo.com
Email: support@hisilo.com